The Technology Partner for Insurers & Agencies

Your Insurance Business Deserves Technology That Understands Risk the Way You Do

We partner with insurance companies and insurance agencies across Africa to bring policy administration, claims, distribution and compliance onto one connected platform, so your team spends less time reconciling systems and more time serving policyholders.

Coretec Solutions Africa, technology partner for the insurance sector

Trusted by Insurers & Agencies Across Africa

ICEA LION
Viva Insurance

We Understand What Running an Insurance Business in Africa Actually Involves

Every policy carries its own risk profile and every claim carries its own timeline. Your finance team prepares numbers for a board that expects clarity, and your compliance team prepares filings for a regulator that expects precision. This is not a technology problem, and it is exactly the reality we built this platform to address.

Policyholders expect claims to move at the speed of trust, not paperwork.
Regulators expect capital, solvency and conduct reporting that never misses a filing.
Your board expects growth that does not come at the cost of loss ratios or compliance exposure.

See how a connected platform changes the way your team works.

Book a session built around your lines of business and your existing systems.

Request a Discovery Session

What Happens When Your Systems Can't Keep Up With Growth

None of this reflects your team's effort. It reflects tools that were never built for how insurers and agencies actually operate.

CEOs & Executive Directors

Growth You Can't See Coming

When reporting is fragmented across branches and agencies, leadership makes decisions on numbers that are already weeks old.

Finance Heads

Reconciliation That Never Ends

Premiums, commissions and claims payouts sit in different systems, forcing manual reconciliation before every closing.

Claims Heads

Claims Backlogs That Erode Trust

Manual claims workflows and paper based approvals slow down payouts and push customers toward the competitor down the road.

Compliance & Risk Heads

Reporting Season That Never Gets Easier

Every IRA return and every risk based capital filing means pulling data from spreadsheets nobody fully trusts.

Procurement Heads

A Vendor Trail Auditors Don't Trust

Paper based purchase requests and disconnected approvals leave gaps that procurement audits flag.

IT Heads

A Growing List of Systems, a Shrinking Line of Sight

Every disconnected system becomes another integration IT has to babysit and secure.

Tell us which of these is costing your team the most time.

We will show you exactly how the platform solves it in your discovery session.

Request a Discovery Session

How We Help You Get There

A single connected platform, built around how insurance companies and agencies actually operate, not a set of disconnected modules stitched together after the fact.

Core Insurance Operations

One System Every Department Trusts

Dynamics 365 Business Central sits at the core, giving finance, underwriting and operations one shared source of truth instead of separate spreadsheets and standalone systems.

  • Multi branch, multi currency consolidation for insurers with regional operations
  • Automated premium accounting, commission calculation and claims reserving tied to the same ledger
  • Financial statements structured for IFRS reporting and IRA submission without a manual rebuild every quarter

Claims Management

Claims Handled From First Notification to Final Payout

A dedicated claims workflow moves every claim through intake, assessment, approval and settlement without depending on someone remembering the next step.

  • Digital claims intake, assessment and approval workflow with a full audit trail
  • Automated routing and escalation so no claim sits untouched past SLA
  • Real time visibility into claims reserves, loss ratios and payout timelines

Distribution & Agency Management

Every Agent and Broker Working Off the Same Data

A dedicated agent and broker portal keeps your distribution network aligned with head office, whether they sell from a branch, a kiosk or a phone.

  • Policy issuance, commission tracking and renewal alerts in one portal
  • Real time visibility into agency performance, persistency and production against target
  • Onboarding and licensing compliance tracked for every intermediary

Client Self Service

A Portal That Takes Pressure Off Your Contact Centre

Policyholders get direct access to what they need, without waiting on hold or visiting a branch.

  • Client portal for policy documents, premium payments, claims tracking and renewals
  • Self service reduces pressure on call centres and frees staff for higher value work
  • Every client interaction logged and available the next time they call in

Compliance & Regulatory Readiness

Audit Season Without the Scramble

Every filing, every reserve calculation and every approval is built with the audit trail already attached.

  • Risk based capital and solvency reporting structured around IRA requirements
  • Full audit trail for underwriting, claims and reinsurance decisions
  • Role based access and segregation of duties built into every workflow

Business Intelligence

Answers Ready Before the Board Asks the Question

Live dashboards give your CEO, finance and underwriting teams the same numbers, drawn from the same data, every time.

  • Dashboards for loss ratios, combined ratios, persistency and portfolio performance across every line
  • Cross branch and cross agency visibility in one place
  • Reports that match finance, actuarial and underwriting numbers every time

Procurement Integrity

A Procurement Trail Any Auditor Can Follow

Every purchase, from vendor onboarding to payment, stays visible and traceable.

  • Vendor onboarding and prequalification built into the procurement workflow
  • Purchase orders tied directly to budgets and approval matrices
  • Full visibility from request to payment

Document & Records Management

Every Policy Document Exactly Where You Need It

A centralised, searchable repository replaces the filing cabinets and shared drives that slow down claims and audits alike.

  • Searchable repository for policy documents, claims files and correspondence
  • Version control and retention rules aligned to regulatory record keeping requirements
  • Faster retrieval during audits, disputes and regulatory inspection

Workforce Enablement

A Staff Portal That Keeps Branches and Head Office Aligned

Staff across branches and agencies manage their own leave, expenses and requests without burying HR in paperwork.

  • Self service for leave, expenses and internal requests across branches and departments
  • Approvals routed automatically instead of chasing signatures
  • HR data centralised for a distributed branch and agency network

Every capability above runs on secure, enterprise grade technology, so you get the reliability of an enterprise platform without the complexity of managing one yourself.

Not sure which capability solves your biggest bottleneck?

Walk us through your current setup and we will map it for you.

Request a Discovery Session

Built for Every Decision Maker in Your Organization

Each role in your organization interacts with the platform differently, and each one gets exactly what they need.

CEOs & Executive Directors

See exactly how the business is performing, across every branch and line, without waiting on a report.

Finance Heads

Close your books faster with premium, claims and commission data already reconciled.

Claims Heads

Track every claim from first notification to final payout without losing sight of a single file.

Compliance & Risk Heads

Trust that solvency, conduct and capital reporting is ready before the deadline, not after.

IT Heads

Support one connected platform instead of securing a growing list of disconnected tools.

Underwriting Heads

See risk, exposure and portfolio performance in one place instead of scattered spreadsheets.

Procurement Heads

Run a procurement process that vendors and auditors can both trust.

Distribution & Agency Heads

Give every agent and broker the same real time data, wherever they sell from.

HR & Branch Leads

Give staff across every branch and agency the same self service experience, wherever they are based.

Find out what this looks like for your role specifically.

Bring your team or come alone. We will tailor the session either way.

Request a Discovery Session

What This Partnership Changes for Your Organization

The return is measured in speed, risk and confidence, on top of any cost saved.

Faster Claims Turnaround

Digital claims workflow removes manual bottlenecks so payouts move faster and customer trust grows.

Fewer Reporting Errors and Reworks

Reports drawn from one connected data set remove the reconciliation gaps that slow audits and filings.

Lower Compliance and Regulatory Risk

Structured solvency and capital reporting reduces the risk of missed filings and regulatory penalties.

Faster Policy Issuance and Renewal

A connected agency and client portal removes the back and forth that delays new business and renewals.

Lower Total Cost of Ownership

One connected platform costs less to secure and support than several disconnected tools performing the same function.

Continuity Beyond Any Single Staff Member

Policy, claims and client data live in the system, not in a spreadsheet that leaves when a staff member does.

Request A Discovery Session