Customer Relationship Manager (CRM)
Dynamics 365 CRM will help you offer your customer better services as you increase your sales and ease your customer service team’s work.
Benefits of a CRM to your organization
- Understand your customers needs and learn how you can help them
- Segment your customers according to their needs. This helps you know what to do for a particular group of your customers.
- Offer your clients better services hence increasing your customer retention rates
- Enables you to clearly communicate to your customers
- Protect your organizations and customers' data
- Make better decisions to help you grow your sales and customer service
- Easily integrate to third party systems eg core banking to serve members seamlessly
- Helps in collaboration by sharing data pertaining to customers and vehicles across the organization.
To grow your market share and sales, you have to offer your customers better services and this is the right tool to help you achieve that.
Feature of Dynamics 365 CRM
- Available both on cloud and on-premise models depending with your needs
- Automatic updates which saves time for your IT teams
- Easy integration with your analytics giving you a clear data for your decision making
- Features like search filters, ‘advanced find, and reporting tools can help you to quickly and accurately access the precise information.
- High levels of security giving you a safer working environment as you can restrict access and customize users' privileges.
- The customer service dashboard, allows managers to access the most urgent cases as well as the status of requests made
The CRM that helps your Sales, Marketing and Customer Service team to be more productive and efficient
Why Choose Us
- 20 Years of successful industry experience
- Success stories from other organizations
- Modern and future proof CRM to grow your business
- A professional support team at your dispersal
- We will help your SACCO reduce operational costs and increase revenues
Some Of The Organizations Using Our CRM
Looking for the best CRM to help you grow your sales?
Simple Process To Your CRM Implementation
Understand Your Challenges
We will discuss with you to understand the challenges facing your business and your goals for the organization.
System Demo
We conduct a practical and interactive demo of our system, to show you how you can solve the challenges and achieve the business objectives using the CRM.
System Implementation
After you are fully convinced that we are your best partners and approved by relevant authorities, we start implementing the system.
Training & Support
Your team will be trained on how to use the system to achieve their tasks.
From here, we will also start giving you the full support you need in regards to the system